Yourowncart has provided every account with 5 basic Order Statuses.
If you feel like you need more statuses to avoid confusion, the Order Statuses tool will allow you to create and customize new statuses.
To customize your statuses, click on ‘Manage Statuses‘ at the bottom of ‘Manage Orders’ page.
From here, you’ll be able to create new statuses and sort it according to order.
Once you’re done, it should look something like this!
You may have a few items in your store that are similar but vary in sizes/colours etc. It will be a hassle to add them to your inventory, create a product for each size. For such circumstances, our Product Parameters tool will be very useful. This tool will allow your customers to make the selection of the choices before adding to their shopping cart.
To add additional product details:
1. Click on ‘Catalog’ tab.
2. Select a Category from the drop-down menu.
3. Click on ‘Additional Details’.
4. Under Parameters, click ‘Manage’.
5. ‘Add New Selection’ – Sizes/Design/Colours etc.
6. Value – S/M/L or Black/White/Grey etc.
7. Additional Charge: Optional – If the customer made this selection, this amount will be added on top of the usual price of the product.
8. Sort Order: The arrangement of the value in the selection. It is recommended to create the order in tens. In case there is a need to insert a new option, you will not need to amend the whole list.
9. Click on ‘Add Parameters’.
You should be able to select the parameters under your products page when you’re done!
Control Panel > Dashboard > scroll down to ‘Toolbox’ > Payment Verifier
You will be able to upload payments from the past 3 days.
To verify your payments:
1) Download your .CSV file from your online bank account.
2) Select the Bank name and date.
3) Upload and you will be able to see transactions of the past 3 days.
4) You can verify the payments from your bank account and your YOC orders.
All basic features required for an online store to operated are provided free of charge at Yourowncart.
Advanced features that enhance the services are available from the Toolbox on subscription basis.
We have categorized the features in 5 main types:
- Management Tools: Features that could help you in store settings, products and orders management.
- Marketing Tools: Features that could aid in marketing or promoting your store.
- Operational Tools: Features that affect your store’s operations.
- Reporting Tools: Features to see your store performance.
- Unlock Limitations: Some features are provided at limited usage or disabled.
Though all tools are available on individual subscription basis, we have prepared a few packages offered at discounted rate.
Control Panel > Toolbox > Browse Tools Operational Tools
Members System
Allow your customers to create an account to track their orders. You may also issue points to their account and allow them to redeem the points for gifts or other items. You may also use their account to hold small amount of money so they can use it on their next purchase. Learn more about miyoc.ID and Members System here.
Country Handling
You may want to charge additional shipping cost for overseas orders. This tool will allows you to preset the amount to charge for different countries.
Currency Plus
You will be able to support more than 1 currency in your store. Your customers may choose their preferred currency and the prices will be converted according to the conversion rate you set up. During checkout, the final price will be converted to your default currency. This will ensure that you will not be messed up when handling the orders.
Control Panel > Tool Box > Browse Tools > Management Tools
Layout EditorThe Template Editor at Settings page allows you to change to overall template of your store. The appearance of the entire store, including the category and product pages, will be affected. With the Layout Editor tool, you can make detailed changes to the arrangement of information displaying at the category and products pages, the shopping cart and checkout pages.
HTML knowledge is needed for this tool. Subscribe only if you are familiar with HTML. Alternatively,
Yourowncart provides design packages for your webstore! Email us for more information.
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Custom PagesYou will be able to use this tool to create additional pages (e.g. About Us, Shipping Information, Terms & Conditions, etc). If you are using the default template, pages you created will be automatically linked at your template.
You may also manually amend the links in the Template Editor.
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Bulk UploaderAdds up to 20 products to your catalog at a time. All basic details of a product (name, code, price, description, and images) can be uploaded together. This tool will greatly increase the efficiency of setting up your store inventory.
You may choose to insert the image link or add through your computer files when adding product images.
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Products ParametersDoes your product come in various sizes or different colors? Your customers will be able to choose between the choices before adding it to their shopping cart. You can even add additional charges for each choice. Learn more.
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Orders UpdateBesides updating the status of the order, with this tool, you will be able to make changes to the orders. You will have full control from ordered items, prices and fees, to the customer’s details, and make notes for each order. Learn more.
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Order StatusesBy default, we have preset 5 most commonly used statuses in your account. If you need to change the order status name or add a new order status, you will need to subscribe to this tool. Learn more.
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Email FormsNeed to contact your customer regarding their order or send out email invoices to several customers? Instead of searching through your email account and typing out the email, you could use this tool to inform and mass email your customer(s) directly from the Orders page.
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Payment VerifierAre you having troubles verifying your customers’ transactions from inter-bank transfers. This tool allows you to upload the records from your bank and using a clean interface to match the right transaction to the right order. This tool will prevent you from verifying 1 transaction to more than 1 orders. Learn more.
Control Panel > Toolbox > Browse Tools > Marketing Tools
Store at Facebook
Set up a branch of your store on your Facebook Fan page. Your fans can now shop at your store without leaving Facebook. More information here and here.
Promotions
Set promotion rules for your shop. Discounts will be automatically applied when your customers checkout as long as the minimum requirements are met.
Discount Voucher
Create and manage discount vouchers. Your voucher can provide a fixed amount or percentage discount. You can even set requirements for each voucher. Give the voucher to your customers and offer them special discounts.
Facebook is a social networking website launched in 2004, with more than 500 million active users now. It has became a trend for businesses to set up their pages in Facebook for brand recognition and to interact with their customers. If your business does not have a Fan Page yet, you better be asking yourself why you don’t. You can learn more about Facebook Pages here.
How Yourowncart can help you?
Creating your brand in Facebook is important. We figure out that for e-Commerce businesses, ability to sell directly on your Facebook Page is another deciding factor for successful Facebook Page. That is why we have came out with this tool to help you set up a store on your Facebook Page.
If you are using other solutions outside to set up a store on Facebook, you will need to upload a new batch of products for the store.
By using this tool, all you need to do is to link your Facebook Page to your Yourowncart account and everything is ready in less than a minute. The products will be exactly same as your online store here. The orders can be managed at the same familiar system.
After subscribing to the tool, you will be able to find the icon at your Toolbox. Click on it for set up instructions.
This tool allows you to generate a coupon code for your customers. With the coupon code, the customer can enjoy discount for the order.
Create a new voucher
Voucher code: An unique code for the voucher. We encourage you to use the code generated in case of any confusion in the system.
Name: The name for the voucher.
Discount: Select the type of discount you wish to give. You can offer fixed amount or percentage discounts. For free delivery discount leave the value field empty.
The following settings are optional:
– Allowed email user: customer must checkout with this email to use it.
– Minimum order: customer must meet this criteria to qualify for the discount.
– Expiry date: voucher must be use before this date.
– Number of use: voucher can only be used this number of times.
View all your vouchers
After you’ve created a voucher, you will see all the details of the discount vouchers on the page. Due to security issue in the system, vouchers cannot be edited. To deactivate a voucher, you can click on the “delete” button on the right of the voucher details.
